[{"data":1,"prerenderedAt":397},["ShallowReactive",2],{"docs-page-en-\u002Fdocs\u002Fgetting-started\u002Ffaq":3,"search-docs-en":344},{"id":4,"title":5,"body":6,"description":334,"extension":335,"meta":336,"navigation":337,"order":324,"path":338,"section":339,"seo":340,"stem":341,"updated":342,"__hash__":343},"docs\u002Fdocs\u002Fen\u002Fgetting-started\u002Ffaq.md","FAQ",{"type":7,"value":8,"toc":316},"minimark",[9,13,18,23,34,37,70,74,77,107,110,114,122,125,129,133,140,165,169,189,193,196,205,209,219,238,242],[10,11,12],"p",{},"Common questions about Alluno, answered.",[14,15,17],"h2",{"id":16},"source-licensing","Source & Licensing",[19,20,22],"h3",{"id":21},"is-alluno-open-source-or-closed-source","Is Alluno open-source or closed-source?",[24,25,28],"callout",{"icon":26,"type":27},"lucide:lock","info",[10,29,30],{},[31,32,33],"strong",{},"Alluno is a closed-source, proprietary product.",[10,35,36],{},"The desktop application and backend services are all proprietary. The source code is not publicly available for redistribution, modification.",[38,39,40,54,60],"field-group",{},[41,42,44],"field",{"name":43,"type":27},"Desktop App",[10,45,46,47],{},"Closed-source, distributed as compiled binaries via ",[48,49,53],"a",{"href":50,"rel":51},"https:\u002F\u002Fgithub.com\u002Falluno-io\u002Falluno\u002Freleases",[52],"nofollow","GitHub Releases",[41,55,57],{"name":56,"type":27},"Backend",[10,58,59],{},"Closed-source and operated by Alluno",[41,61,63],{"name":62,"type":27},"License",[10,64,65,66],{},"Proprietary, usage governed by our ",[48,67,69],{"href":68},"\u002Fdocs\u002Fterms-of-service","Terms of Service",[19,71,73],{"id":72},"why-is-github-used-if-its-closed-source","Why is GitHub used if it's closed-source?",[10,75,76],{},"GitHub is used for:",[78,79,80,90,101],"ul",{},[81,82,83,86,87],"li",{},[31,84,85],{},"Release distribution",": Compiled desktop app binaries are published on ",[48,88,53],{"href":50,"rel":89},[52],[81,91,92,95,96],{},[31,93,94],{},"Issue tracking",": Users can report bugs and request features via ",[48,97,100],{"href":98,"rel":99},"https:\u002F\u002Fgithub.com\u002Falluno-io\u002Falluno\u002Fissues",[52],"GitHub Issues",[81,102,103,106],{},[31,104,105],{},"Community engagement",": Discussions and feedback",[10,108,109],{},"The repositories do not contain the application source code.",[19,111,113],{"id":112},"does-alluno-use-open-source-technologies","Does Alluno use open-source technologies?",[10,115,116,117,121],{},"Yes. While Alluno itself is proprietary, it is built on top of many open-source technologies that we gratefully acknowledge. See our ",[48,118,120],{"href":119},"\u002Fdocs\u002Fcredits","Credits"," page for the full list, including Rust, FFmpeg, WebRTC, QUIC, Nuxt, and more.",[123,124],"hr",{},[14,126,128],{"id":127},"security-encryption","Security & Encryption",[19,130,132],{"id":131},"does-alluno-use-end-to-end-encryption","Does Alluno use end-to-end encryption?",[10,134,135,136,139],{},"Yes. Alluno uses ",[31,137,138],{},"end-to-end encryption"," for all remote desktop sessions. The encryption is provided by the underlying transport protocols, not a custom implementation.",[141,142,143,155],"card-group",{},[144,145,148],"card",{"icon":146,"title":147},"lucide:shield-check","Peer-to-Peer (Direct)",[10,149,150,151,154],{},"When a direct connection is established via WebRTC, all media streams are encrypted using ",[31,152,153],{},"DTLS-SRTP"," (Datagram Transport Layer Security for Secure Real-time Transport Protocol). Keys are exchanged directly between peers.",[144,156,158],{"icon":26,"title":157},"QUIC Transport",[10,159,160,161,164],{},"QUIC connections use ",[31,162,163],{},"TLS 1.3"," built into the protocol, providing encryption, authentication, and integrity by default. There is no unencrypted QUIC.",[19,166,168],{"id":167},"how-does-key-exchange-work","How does key exchange work?",[38,170,171,177,183],{},[41,172,174],{"name":173,"type":27},"WebRTC Sessions",[10,175,176],{},"DTLS handshake is performed directly between the host and viewer. Session keys are negotiated per-connection using ephemeral key pairs, meaning each session has unique encryption keys that cannot be reused.",[41,178,180],{"name":179,"type":27},"QUIC Sessions",[10,181,182],{},"TLS 1.3 handshake establishes session keys. Supports 0-RTT and 1-RTT connection establishment for low-latency encrypted connections.",[41,184,186],{"name":185,"type":27},"Signaling",[10,187,188],{},"The signaling channel (used to coordinate peer connections) is secured via HTTPS\u002FTLS. Signaling data includes SDP offers\u002Fanswers and ICE candidates required for peer discovery.",[19,190,192],{"id":191},"what-happens-in-relay-mode","What happens in relay mode?",[10,194,195],{},"When a direct peer-to-peer connection cannot be established (due to strict NAT or firewall), traffic is relayed through a relay server.",[24,197,199],{"icon":198,"type":27},"lucide:shield",[10,200,201,204],{},[31,202,203],{},"Even in relay mode, encryption is maintained."," DTLS-SRTP encryption is negotiated end-to-end between peers. The relay server forwards encrypted packets without the ability to decrypt the content. The relay server never has access to session keys.",[19,206,208],{"id":207},"what-does-alluno-not-have-access-to","What does Alluno NOT have access to?",[24,210,212],{"icon":146,"type":211},"success",[10,213,214,215,218],{},"Alluno servers ",[31,216,217],{},"cannot"," see or record the content of your remote desktop sessions.",[78,220,221,224,227,230],{},[81,222,223],{},"Screen content, keystrokes, and file transfers are encrypted end-to-end",[81,225,226],{},"Session encryption keys are negotiated directly between peers",[81,228,229],{},"Relay servers forward encrypted packets without decryption capability",[81,231,232,233,237],{},"See our ",[48,234,236],{"href":235},"\u002Fdocs\u002Fprivacy-policy","Privacy Policy"," for full details on what we do and do not collect",[19,239,241],{"id":240},"what-protocols-and-standards-are-used","What protocols and standards are used?",[243,244,245,261],"table",{},[246,247,248],"thead",{},[249,250,251,255,258],"tr",{},[252,253,254],"th",{},"Layer",[252,256,257],{},"Protocol",[252,259,260],{},"Encryption",[262,263,264,276,287,297,307],"tbody",{},[249,265,266,270,273],{},[267,268,269],"td",{},"Media transport",[267,271,272],{},"SRTP",[267,274,275],{},"AES-128-CM or AES-256-CM",[249,277,278,281,284],{},[267,279,280],{},"Key exchange",[267,282,283],{},"DTLS 1.2+",[267,285,286],{},"Ephemeral ECDH key pairs",[249,288,289,292,295],{},[267,290,291],{},"QUIC transport",[267,293,294],{},"QUIC",[267,296,163],{},[249,298,299,301,304],{},[267,300,185],{},[267,302,303],{},"HTTPS",[267,305,306],{},"TLS 1.2+",[249,308,309,312,314],{},[267,310,311],{},"API communication",[267,313,303],{},[267,315,306],{},{"title":317,"searchDepth":318,"depth":318,"links":319},"",4,[320,327],{"id":16,"depth":321,"text":17,"children":322},2,[323,325,326],{"id":21,"depth":324,"text":22},3,{"id":72,"depth":324,"text":73},{"id":112,"depth":324,"text":113},{"id":127,"depth":321,"text":128,"children":328},[329,330,331,332,333],{"id":131,"depth":324,"text":132},{"id":167,"depth":324,"text":168},{"id":191,"depth":324,"text":192},{"id":207,"depth":324,"text":208},{"id":240,"depth":324,"text":241},"Frequently asked questions about Alluno's features, licensing, and security","md",{},true,"\u002Fdocs\u002Fen\u002Fgetting-started\u002Ffaq","Getting started",{"title":5,"description":334},"docs\u002Fen\u002Fgetting-started\u002Ffaq",null,"VLuLUklrj_JD6ltTV1jJYgq0R90CoII5e3PT5QbtdQc",[345,349,353,357,361,365,366,370,373,378,381,386,390,394],{"path":346,"title":347,"description":348,"section":120},"\u002Fdocs\u002Fen\u002Fcredits\u002Foverview","Overview","Acknowledging the technologies, contributors, and community that make Alluno possible",{"path":350,"title":351,"description":352,"section":120},"\u002Fdocs\u002Fen\u002Fcredits\u002Ftechnologies\u002Fbackend","Backend Systems","Core server technologies and architecture",{"path":354,"title":355,"description":356,"section":120},"\u002Fdocs\u002Fen\u002Fcredits\u002Ftechnologies\u002Ffrontend","Frontend Architecture","Web technologies powering our user interface",{"path":358,"title":359,"description":360,"section":120},"\u002Fdocs\u002Fen\u002Fcredits\u002Ftechnologies\u002Foverview","Stack","Overview of the core technologies powering Alluno",{"path":362,"title":363,"description":364,"section":120},"\u002Fdocs\u002Fen\u002Fcredits\u002Ftechnologies\u002Frealtime","Real-time Systems","Technologies enabling low-latency communication",{"path":338,"title":5,"description":334,"section":339},{"path":367,"title":368,"description":369,"section":339},"\u002Fdocs\u002Fen\u002Fgetting-started\u002Finstallation","Installation","Get Alluno up and running in minutes with our simple installation process.",{"path":371,"title":372,"description":369,"section":339},"\u002Fdocs\u002Fen\u002Fgetting-started\u002Fintroduction","Introduction",{"path":374,"title":375,"description":376,"section":377},"\u002Fdocs\u002Fen\u002Fprivacy-policy\u002Fdata-collection-types","Data Types","We collect only what’s needed to run Alluno reliably and securely. Here’s a clear view of the information involved.","Privacy policy",{"path":379,"title":347,"description":380,"section":377},"\u002Fdocs\u002Fen\u002Fprivacy-policy\u002Foverview","At Alluno, protecting your privacy is fundamental to our mission. This Privacy Policy explains how we collect, use, and protect your information when you use our remote desktop platform.",{"path":382,"title":383,"description":384,"section":385},"\u002Fdocs\u002Fen\u002Fterms-of-service\u002Facceptable-use-guidelines","Guidelines","These guidelines define acceptable use of Alluno’s remote desktop platform and outline prohibited activities to ensure a safe, secure, and reliable service for all users.","Terms of service",{"path":387,"title":388,"description":389,"section":385},"\u002Fdocs\u002Fen\u002Fterms-of-service\u002Fbilling-payments-commercial-disclosure","Commercial Disclosure","This document provides essential business and transaction information for our digital subscription service.",{"path":391,"title":392,"description":393,"section":385},"\u002Fdocs\u002Fen\u002Fterms-of-service\u002Fbilling-payments-payment-terms","Payment Terms","Our billing and payment terms cover subscription plans, payment processing, billing cycles, and refund policies for Alluno's remote desktop services.",{"path":395,"title":347,"description":396,"section":385},"\u002Fdocs\u002Fen\u002Fterms-of-service\u002Foverview","Welcome to Alluno. These Terms set the ground rules so everyone can use the service safely and fairly.",1779638665289]