Overview
How Alluno protects your privacy while delivering secure remote desktop services
At Alluno, protecting your privacy is fundamental to our mission. This Privacy Policy explains how we collect, use, and protect your information when you use our remote desktop platform.
Effective: August 17, 2025 | Last Updated: August 17, 2025
Our Privacy Commitment
We believe privacy should be clear and practical. Our approach is based on:
Transparency
Clear explanations of what we collect and why
Data Minimization
Only the information needed to run the service
Security First
Strong protections for accounts and data
Your Control
Settings and choices you can manage
What This Policy Covers
This policy applies to all Alluno services:
- Web Application (alluno.io)
- Desktop Applications (Windows, macOS, Linux)
- API Services and integrations
- Support Services and communications
What We DON'T Collect
We do NOT collect, store, or monitor the content of your remote desktop sessions.
We specifically do not collect:
- Screen Content: What appears on your screen during sessions
- Keystroke Data: What you type during remote access
- File Contents: Files you view, edit, or transfer
- Application Data: What software you use remotely
- Audio Content: Voice conversations during sessions
- Personal Documents: Your local files or folders
Learn More
See how data is collected and used in the next sections:
Data Collectionsection
Data Usagesection
Contact Us
For privacy questions or requests:
Privacy Team
Email: [email protected]
Response: Within 2 business days
Response: Within 2 business days
Security Issues
Emergency: [email protected]
24/7 response for critical matters
24/7 response for critical matters