Commercial Disclosure

The trading details a subscription requires: who sells the service, from where, and on what terms.

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This page carries the business and transaction information a paid digital subscription is required to disclose.

The business

Legal nameseller

Alluno, Made Adidharma Torutama

Head of operationsseller

Made Adidharma Torutama

Address and phoneon request

Disclosed without delay on request.

Business hoursseller

Working days, 9:00 to 18:00 JST, excluding weekends and public holidays.

The product

What it is

A digital subscription to a remote desktop and streaming service, delivered instantly, with nothing shipped.

What it costs

The prices on the pricing page, charged in United States dollars, taxes included.

What it does not cost

No additional fees, no shipping, no transaction charges.

PlanMonthlyYearlyYearly saving
Free0 USD0 USD
Pro7 USD70 USD14 USD
Studio20 USD200 USD40 USD

Payment

Accepted methodspayment

Visa, Mastercard and American Express, processed by Stripe. Card details never reach Alluno.

When you are chargedpayment

Immediately on subscribing, then automatically on each renewal date. The subscription period begins as soon as payment is confirmed.

Delivery

Pay

Complete payment on the pricing page or from the dashboard.

Receive confirmation

A receipt arrives at the account email.

Use it

The features of the plan are active at once. There is no waiting period and nothing to install for the plan itself.

Cancellation and problems

Cancellingany time

Cancel from the dashboard. Access continues to the end of the period already paid. Partial periods are not refunded, and the Free plan remains available as a permanent trial.

Service defectswe fix it

Write to [email protected]. We investigate and resolve the issue promptly, and if the service cannot be restored, appropriate compensation is provided.

Contact

General enquiries

[email protected], working days 9:00 to 18:00 JST, answered within one to two business days.

Technical support

[email protected], read around the clock for critical issues, answered within 24 hours.